CUSTOMER SURVEY

Customer Survey

Office Contact Information

Contact the office through the phone numbers below. If you have any feedback for this office, please send it to us.

Houston: (281) 891-3901 ❖ Dallas/Fort Worth: (817) 529-9500

Sales Staff Customer Communications:

Select DFW or Houston Location:

Estimating Department:

*Accuracy in Plan Take-Offs:

Expediting Department:

*Accuracy in taking orders

*Courteous/Professional when dealing w/customer

Shop Personnel:

*Customer Pick-ups ready when promised

*Accuracy in Material Qtys/Descriptions ordered

Drivers:

*Courteous in the field

*Materials dropped to builder satisfaction

*Field Signatures done in a timely manner (Dale)

*Hotshot Services (when needed)

Stressing Department:

*Courteous/Professional when dealing w/customer

*Field Services done in a timely manner (Stressing/CNG/Repairs)

Accounting Department:

*Accuracy in invoicing of materials

BPT Personnel

*Overall customer service satisfaction

Customer Name (optional):

Community (optional):

Please give any comments/concerns you may have that would help Builders Post-Tension serve you better.

Builders Post-Tension

Houston Office

403 Richey Rd.

Houston, TX 77090

Fax: (281) 873-9600

Dallas/Fort Worth Office

2220 Moneda Ave

Haltom City, TX 76117

Fax: (817) 529-9600